How can I make a complaint?

Frequently Asked Questions

How can I make a complaint?

After every transfer, you will receive a automatic feedback form regarding whole process of your reservation. You can precise whatever you wish to share with us and send it back. Our guest relation manager will contact you as soon as she get this feedback form.

Other Questions

I left an item in the vehicle. How do I get it back? Can I take animals on a transfer? How do I make a booking? What information do I need in order to make a booking? I have some comments or suggestions to make, who should I contact? What is a private transfer? How can I contact Hanatransfer.com?

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